Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right
You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day, 

-  on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;

-  on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;

- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;

In order to exercise your revocation right, you must inform us (LTP Litschka GmbH & Co. KG, Blumentalstr. 1b, 42859 Remscheid, Telephone number: (02191) 71035 , E-Mail address: sales@rockfoxx.com) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

We can refuse the repayment for products that can be shipped via parcels, until these products are returned to us or until you have furnished proof that you have sent these products back to us, depending on whichever is earlier.

We collect the products that cannot be shipped via parcels.

You must return or transfer the products which can be shipped via parcels to usimmediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products  which can be shipped via parcels before the expiry of the fourteen-day deadline.

You bear the direct costs for returning the products that can be shipped via parcels as well as the direct costs for returning the products that cannot be shipped via parcels. The costs for products that cannot be shipped via parcels are estimated at approximately maximum 120 euros.

You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.

Criteria for exclusion or expiry

The revocation right is not available for contracts

  • for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
  • for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
  • for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
  • for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The revocation right expires prematurely in case of contracts
  • for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
  • for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
  • for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.
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Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

- To LTP Litschka GmbH & Co. KG, Blumentalstr. 1b, 42859 Remscheid, Email address: sales@rockfoxx.com :

- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following  products (*)/
  the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date

(*) Cross out the incorrect option.

Statutory right of withdrawal for consumers
(A consumer shall mean any natural person who concludes a legal transaction for purposes that can be attributed neither to their commercial activity nor their independent professional activity.)

Cancellation instruction

Statutory right of withdrawal
You may withdraw from the contract in writing (e.g. letter, fax, email) within one month without giving any reason or – if the item has been delivered before expiry of said term – by returning the item. The term starts with receipt of these instructions in writing, however not before delivery of the goods to the recipient (in case of recurring deliveries of the same type of goods not before receiving the first partial delivery) and also not before our information duties according to Article 246 Section 2 in combination with Section 1 Subsections 1 & 2 of the German Civil Code (EGBGB), as well as our duties according to Section 312g, Subsection 1, Clause 1 of the German Civil Code (BGB) in combination with Article 246 Section 3 of the German Civil Code (EGBGB) have been fulfilled. The withdrawal deadline is deemed to be met if the notice of withdrawal or the item was sent in a timely fashion.
The notice of withdrawal has to be addressed to:
LTP Litschka GmbH & Co. KG, Blumentalstr. 1 b, 42859 Remscheid

The consequences of cancellation
In case of an effective cancellation, both parties shall return the received goods, payments and all other derived benefits (e.g. interest). In case you are unable to return any or all of the received goods and benefits or in case you return them in a diminished state, you shall compensate us for the lost value.

You do not have to compensate us for any lost value in the event of deterioration resulting from intended use of the item. You must only pay compensation for the use of the product if you have used the goods in a way that goes beyond the scope of testing them – e.g. the way a customer in a brick and mortar store may evaluate merchandise.
Objects suitable for shipment shall be returned at our own risk.
You shall bear the routine costs of returning the merchandise provided the goods have been delivered as ordered and the price of the return merchandise does not exceed EUR 40.00 or, in case of merchandise valued at more than EUR 40.00, if at the time of cancellation you have not performed as stipulated or have not made the contractually agreed partial or full payment. In all other cases you may return the merchandise free of charge.
Objects not suitable for shipment by parcel post shall be picked up at your premises.
The obligation to return received payments shall be fulfilled within 30 days. For you, the grace period starts with the date your cancellation is sent or the object is returned; for us, the grace period begins with the receipt of the cancellation or the returned goods.

Exclusions from the statutory right of withdrawal
The statutory right of withdrawal does not apply to contracts for the delivery of goods that have been manufactured to customer specifications or have clearly been tailored to personal requirements or which are unsuitable for a return shipment due to their nature or are easily perishable or would be past their expiration date, for the delivery of audio or video recordings or software, in cases where the delivered data carriers have been unsealed by you, as well as for the delivery of newspapers, journals and magazines, unless you have made your contractual statement over the telephone.

End of the cancellation instruction

Please note:
If possible, please do not return the goods to us without prepaid postage, but rather as a stamped parcel. We will gladly pay you the cost of postage in advance, if we have to bear the expenses of the return. Please avoid damaging or soiling the goods. If possible, please return goods to us in their original packaging with all accessories and all packaging material. If you no longer have the original packaging, please make sure to use suitable packaging so as to avoid damages during transit.
The methods indicated above are not a prerequisite for the effective exercise of the statutory right of withdrawal.